What Information We Hold and Why
When you open an account, we collect the details you submit — name, contact information, and the wallet identifiers linked to DANA, OVO, or GoPay when you make a deposit. We also log session data: device type, IP address, and pages visited. This helps us verify
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account activity and flag anything that looks out of place. Payment records tied to your e-wallet transactions are kept for account reconciliation and to process any withdrawal you request. We do not sell your personal data to third parties. Analytics data we collect is aggregated and
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anonymised before any internal reporting. If you connect via mobile in Bandar Lampung or anywhere else in Indonesia, the same collection rules apply — the device or city does not change what we store. Retention periods follow what is required under the applicable jurisdiction; when data
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is no longer needed for its original purpose, we remove it from active systems. You can ask us at any time what data we hold on your account.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.